At Skyana, we want you to be completely satisfied with your purchase. If you’re not satisfied, we offer the following return policy:

Eligibility

• Returns are accepted within 30 days of the delivery date.
• Items must be unused, in original packaging, and in resalable condition.
• A receipt or proof of purchase is required.

Process

1. Contact Us: Email us at Nadjee@skyana.store with your order number and reason for return.
2. Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and instructions.
3. Ship the Item: Securely pack the item and ship it back to us using a trackable shipping service.

Refunds

• Once we receive and inspect the returned item, we will process your refund.
• Refunds will be issued to the original payment method.
• Please note that shipping costs are non-refundable.

Exceptions

• • Final Sale Items: Certain items may be marked as final sale and are not eligible for return.

• Damaged or Defective Products: If you receive a damaged or defective item, please contact us immediately for assistance.